"ERNWest provides the retro committee with information and knowledge whenever we ask, we also appreciate their support of our (association) events."

"ERNWest has tremendous insight into L&I and how best to run our program."

"I like that ERNWest pushes us (retro committee) to consider new ideas. I also appreciate their clear and concise reports on the new applicants and performance of the program."

"I am fairly new to a company who uses ERNWest and I am very impressed. I've been employed by places where you track your own claims and try to follow them, this is not always easy - ERNWest does a great job of following up and gathering all the facts. My claims manager has been awesome to work with - she is very thorough! Thank you."

"I am very pleased with my claims manager's professionalism, timeliness and aggressiveness."

"Our claims manager is flat out excellent."

"I really appreciate the monthly reports, they help me to stay on top of open claims."

"The claim reports are very helpful - my claims manager calls just to check in - we appreciate her service."

"I am new to handling claims for my company, thank you for your help and training; my claims manager is so patient with me!"

"My claims manager has provided excellent training to me. I feel that we partner together in a very effective manner to manage our claims! She always takes time to answer questions and is supportive and encourages appropriate steps in the claims process."

"ERNWest has minimized the time I have to spend to resolve workers' compensation issues, I appreciate that very much."

"I appreciate all of the effort to keep communication open and flowing (letters, progress reports, phone calls, invitations for any questions, any time)."