Group Retro
One of the key recruiting and retention tools trade associations have are their retrospective rating groups (workers’ compensation refund program), but retrospective rating is complex and association staff are busy. As a result, it is rare association staff and participating members to be able to focus on a retrospective rating program with the intensity necessary to understand it completely. This can present a huge liability since the basic "give and take" nature of a retro program puts an association at risk of having to repay L&I millions of dollars. ERNWest helps associations and their members understand retro, its liabilities, and innovate ways to harness its benefits. Elite Retro ProgramsOne of ERNWest's core competency is performing the hard work necessary for associations to have "elite" level retrospective rating programs. An elite program is one that takes as much risk as possible out of programs while allowing associations to grow, provide a retro participation benefit that is second to none and produce non-dues revenue if so desired. ERNWest accomplishes this by using its staff’s unique expertise and dedication to serve as an association’s dedicated risk management department supporting association staff members in running an elite program so they can also focus on the performance of the associations other activities.
TPA or Risk Management Department?For an association to have an elite level program it takes more than just a third-party administrator (TPA) it takes a company with the experience and expertise in Washington’s unique retrospective rating environment. ERNWest functions more like a dedicated risk management and membership recruitment provider to the association. It is in this role that we help the association manage the risk, and reap the benefits of the program.
How Do Your Services Compare?Many associations are unable to answer this question because they don’t know what else is available. Program administrators provide vastly different levels of service. ERNWest provides the most robust group including services like the development of program rules, on-site industry-specific safety visits, in-house legal services and aggressive claims management. But what separates ERNWest are the results these services have achieved. Groups that ERNWest manage achieve almost DOUBLE the state average retro refund and its done while achieve the highest level of customer service in the industry.
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